Office of Resilience and Sustainability

The Office of Resilience and Sustainability (ORS) seeks to establish and maintain resilient communities in Clayton County. First, we direct departments to strategically advance County goals through the County’s Strategic Pillars, and second, we design and implement sustainable crisis solutions for County citizens via emergency response, mitigation, and education. We place a strong emphasis on data-driven performance management and decision-making, and are dedicated to making performance and crisis management data accessible to all stakeholders. With board approval, ORS functions as a conduit between the Board of Commissioners and departments to maintain policy priorities and integrate everyday operations with those priorities. With regular and ad hoc support on resilience and performance management, we promote accountable governance in the county by assisting departments in completing missions depending on their specific requirements.

Mission:

We aim to create and cultivate resilient communities empowered by data-driven decision-making, continuous performance management, and sustainable, equitable, and inclusive crisis resolutions.

Vision:

Building sustainable communities, one citizen at a time.

Values:

Service: We value service as our customers and stakeholders’ needs are our priority.

Excellence:  We generate and sustain a standard of excellence in our operations.

Integrity: We set the standards as integrity will drive all decisions and actions.

Data Driven Decisions: We allow data to drive decisions to promote excellence.

This integrated process, known as Performance Management, is based on:

• Identifying strategic goals and objectives as well as relevant measures;
• Determining what resources are necessary to achieve them;
• Analyzing and evaluating performance data; and
• Using that data to drive improvements in an organization

Quarterly Reviews

The Office of Resilience and Sustainability will issue a quarterly review of all the departments’ key accomplishments, work in progress, and challenges to all departments, elected officials, and Clayton County citizens.